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KEBIJAKAN PRIVASI

benteng369 Privacy Policy: How We Handle Your Account Data

This Privacy Policy explains what data benteng369 collects when you access your account, make a deposit through DANA, GoPay, or LinkAja, and use our platform — and how we store, protect, and limit the use of that data. Availability of this service depends on local law and eligible regions in Indonesia.

  • Account data protection
  • DANA, GoPay, LinkAja context
  • Your access rights
  • Data retention clarity
POLICY SCOPE DETAILS

What Data benteng369 Collects and Why

When you register an account on benteng369, we collect the details you submit: your name, contact address, and the payment method you link — whether that is DANA, GoPay, or LinkAja. Each time a transaction is initiated, a record of that session is created and tied to your account wallet. We also collect technical signals — device type, browser session identifiers, and the pages you navigate — to maintain account security and resolve disputes when they arise. We do not collect payment credentials directly; wallet authentication happens inside the DANA, GoPay, or LinkAja environment, and only the transaction confirmation returns to our system. Data is held only as long as your account remains active or as required by applicable regulations in supported Indonesia regions. Where local law creates specific obligations around data categories, those obligations govern what we retain. You can review the current state of your stored data by visiting the account settings section after login. Any questions about what is held against your profile should be directed to our support channel before making account changes.

  • DANA

    Transaction confirmation data from DANA deposits is recorded against your account. No wallet PIN or credential is stored on our side — authentication stays within the DANA environment.

  • GoPay

    GoPay payment sessions return a confirmation reference only. We store that reference for dispute resolution and account history; we do not retain your GoPay balance or linked bank details.

  • LinkAja

    LinkAja transfers follow the same pattern — the confirmation token is stored on our account record, not your wallet credentials. You manage LinkAja access from within that app directly.

APPLIES AND EXCLUDES

Where This Policy Applies and What It Covers

This policy applies to all activity conducted through a registered benteng369 account in Indonesia where access is permitted under local law. It covers account registration data, in-session navigation signals, and payment confirmation records. It does not extend to the internal data practices of third-party wallet providers such as DANA, GoPay, or LinkAja — those providers operate under their own published policies. If you follow a link away from benteng369 to an external service, this policy no longer applies to the data you share on that external page.

  • Account Access

    All data collected at login, registration, and account verification falls within this policy. This includes the email address, contact details, and device identifiers submitted when you open or update your account.

  • Transactions

    Payment confirmation records from DANA, GoPay, and LinkAja deposits are covered here. The data we hold is the confirmation reference returned to us — not the wallet credentials you enter on the provider's side.

  • Site Navigation

    Session data such as pages visited, device type, and browser session tokens are collected to maintain security and improve account reliability. This data is not sold or shared with advertising networks.

  • Third-Party Services

    DANA, GoPay, LinkAja, and any external link you follow from this site operate outside this policy's scope. Their data practices are governed by their own terms. We recommend reviewing those policies directly within each app.

YOUR DATA RIGHTS

Practical Actions You Can Take Under This Policy

You have several clear paths for managing the data benteng369 holds on your account. The starting point for most requests is the account settings page, accessible after login — that is where your stored contact details, linked payment references, and session history are visible. If a detail is incorrect, you can update it directly through the account edit fields shown there. For data you cannot change yourself — such as historical transaction records tied to a DANA or GoPay deposit — you can raise a correction request through our support channel. We will review it and respond through the same channel. If you want to understand exactly what categories of data are stored, that request also goes through support. Closing your account does not automatically erase all records; retention periods depend on applicable Indonesia regulations, and we will explain the applicable period when you make the request. None of these actions require a fee.

  • Review Your Records

    Log in and open account settings to see the data fields held against your profile, including contact details and payment confirmation references from past DANA, GoPay, or LinkAja sessions.

  • Correct Account Details

    Edit fields directly in account settings where the form allows it. For records that cannot be self-edited — such as transaction references — submit a correction request through our support channel.

  • Raise a Data Question

    If you are unsure what specific data category we hold, or why a particular record exists, contact support with your account identifier. We will respond with a plain description of what is stored and why.

  • Request Account Closure

    You may ask us to close your account at any time. We will explain what data is deleted immediately and what must be retained under Indonesia regulatory requirements before the process is completed.

CONTACT FOR PRIVACY

How to Reach Us About This Policy

For any question about how benteng369 handles your personal data — including requests to review, correct, or understand what we store — our support channel is the direct path. Reach us through the contact methods below. When writing in, include your registered account email so we can locate your profile without asking for unnecessary personal details. We aim to respond to all privacy-related queries through the same channel you use to contact us.

  • Live Chat

    Open the chat widget from any page while logged in to your account. State that your question is about personal data or this Privacy Policy so the agent can route it to the right team quickly.

  • Email Support

    Send your data query to our support email address shown in your account dashboard after login. Include your registered account email and describe the specific data record or question clearly.

  • Account Settings Path

    For self-service changes — updating contact details or reviewing stored payment references — head to account settings after login. Changes made there take effect on your profile immediately.

DATA HANDLING PRACTICES

How We Manage Data Security and Retention

Data security on benteng369 starts at the account layer: login sessions use token-based authentication, and payment confirmation records from DANA, GoPay, and LinkAja are stored separately from your wallet credentials — which never pass through our servers. Cookies are used to maintain your logged-in session and to remember your language and region preference; they do not track activity outside this site. If you clear cookies or log out, your session ends and a new login is required. Account data is retained for as long as your account is active and for any additional period required by applicable Indonesia regulations. When a retention period ends, records are deleted from active storage. We review our data handling approach when regulations or our platform processes change, and we update this policy to reflect those changes. The current version of this policy is the one shown on this page; we do not send automatic notifications of updates, so checking this page periodically is the way to stay current.

  • Session Security

    Login sessions are token-based. Wallet credentials for DANA, GoPay, and LinkAja are never stored on our servers — only the confirmation reference returned after a transaction completes is held in your account record.

  • Cookie Use

    Cookies on this site maintain your logged-in session and store region and language preferences. They are not used for cross-site advertising. Clearing your browser cookies ends your current session.

  • Data Retention

    Active account data is held as long as your account remains open. After closure, retention periods follow applicable Indonesia regulations. We explain the specific period when you make a closure or deletion request.

  • Policy Updates

    When this policy changes, the updated version replaces the previous one on this page. The date of the most recent revision is shown at the top of the policy text. No separate notification is sent automatically.

PRIVACY FAQ

Common Questions About This Privacy Policy

These questions cover the situations account holders in Indonesia ask about most often when reviewing this policy — from what data we collect during a DANA deposit to how long records are kept and how to get them corrected.

What personal data does benteng369 collect when I register an account?

At registration we collect your name, contact email, and the payment method you link — such as DANA, GoPay, or LinkAja. Device and session identifiers are also recorded for account security. No payment wallet credentials are stored on our side.

Does benteng369 store my DANA or GoPay wallet PIN or password?

No. Wallet authentication for DANA, GoPay, and LinkAja takes place entirely within those providers' own environments. We receive only the transaction confirmation reference after a payment completes. Your PIN and wallet login details never reach our servers.

How can I see what data is stored on my account?

Log in and open the account settings page. Your stored contact details and payment confirmation references are visible there. For a full breakdown of every data category we hold, contact support with your registered account email and we will provide a plain description.

Can I request that benteng369 correct or delete my account data?

Yes. For contact details you can edit directly in account settings after login. For transaction records or other data you cannot self-edit, contact our support channel with your request. Deletion timelines for closed accounts depend on applicable Indonesia regulatory requirements, which we will explain at the time.

Does this Privacy Policy apply to DANA, GoPay, and LinkAja as well?

No. This policy covers data collected and held by benteng369 only. DANA, GoPay, and LinkAja each operate under their own privacy terms. We recommend reviewing those policies directly within each wallet app, particularly for data you share during the payment authentication step.

How long does benteng369 keep my account data after I close my account?

Data that is no longer needed for an active account is removed from active storage. Some records must be retained for a period defined by applicable Indonesia regulations. When you request account closure, we will state clearly which records are deleted immediately and which are kept, and for how long.